Thinking about implementing CRM?
Are your revenues not growing? Is your sales force not productive?

If you’ve answered yes to any of these questions, you need to download this web seminar presentation.

We all know how many CRM implementations fail so join this informative session to ensure you are on the right track.

From recognising the customer role to driving sales effectiveness to managing marketing ROI we will help you avoid the potential pitfalls of implementing CRM.

Specifically, attendees will learn the:
Definition of and brief history for CRM
Application of CRM to small and medium business
Ten keys to CRM success

With these insights and tips, you and your team can drop years of research and discovery time from your efforts and focus on selling. In fact, even the most experienced sales and business development professionals may find the untapped vein of business that never occurred to me. Or, you may find one of the ideas becomes the spark to a completely new idea of your own.

Customer loyalty is critical to your business' success. Industry research cites the following finding: A 5% increase in customer retention can mean an increase in profits from 25% to 100%. Learn how to combine your two most powerful business assets, your telephone and customer data, and make telephony self-service customer loyalty work for you.

Be Better Armed To Serve Your Customers Times have changed; the market is more competitive, customers are more demanding, many requiring a personalized service. Organizations need to adjust and react quicker to customer requirements. Today, organizations are challenged not only on improving customer satisfaction, but also at the same time lower costs. Organizations aim to find a solution that will pull together the disparate pieces of customer information to create a winning position, a solution that enables them to be more responsive to customer needs, capturing more new customers, build customer loyalty, and derive increased revenue from existing customers, all while driving down costs.

This web seminar will provide an overview of the new GoldMine 7.0 Corporate Edition.

New features of this exciting new release include GM+Browser, Pluggable ActiveX/HTML Containers, Microsoft Reporting Integration, Search Center Enhancements, and a redesigned data architecture.

This presentation will provide a summary of the features and benefits; an overview of complementary products and services; and a brief demonstration.  After the presentation is complete, the GoldMine Team will be available for questions.

With GoldMine 7.0 Corporate Edition, "The Best Gets Better". Please attend the web seminar to learn how this solution will enhance integration, improve work flow, and provide greater scalability and faster performance.

Join in to hear about the release of GMCE v7.0.4. Learn about new features, product improvements, and product availability during this Web Seminar.

INTRODUCING GoldMine Mobile Edition!

Provide your sales force with critical, real-time information via their BlackBerry handheld devices. GoldMine Mobile Edition turns your mobile BlackBerry device into a powerful CRM system, giving you mobility options while ensuring you never miss a sales opportunity. 

Download this web seminar to learn how to:

Improve your sales performance
Work more efficiently by managing your calendar on the go
Streamline communications with contacts via up to date information at your fingertips
Improve sales collaboration
Produce real-time forecasting information

Do you want new ways to make your sales process more efficient and generate higher revenue? Join us for our “How To” Sales CRM web seminar where industry expert Greg Anderson, of FrontRange Solutions, will discuss ways to increase sales opportunities and close more business.

The Insider's Guide to CRM Selection is designed to help you understand critical CRM selection criteria.

Download this web seminar, Ensuring High Adoption Rates with Cost-Effective Configuration to learn

How to determine whether a CRM solution you select today will still be a fit for your business in the future.

The critical differences between configuration and customisation - and their impact on your budget and rollout

What configuration has to do with improving end user adoption.

How to reduce adoption barriers and increase your CRM success 

The Insider's Guide to CRM Selection is designed to help you understand critical CRM selection criteria.

Download this web seminar, Ensuring That Process Automation is a Business Accelerator, Not a Roadblock to learn

How many processes need to be examined and possibly automated in your business? 10? 100? 1000?

According to industry analyst Gartner, most organizations have between 600 and 1,000 processes that need to be automated.

How to choose a CRM solution that will allow business users to automate and modify processes